Privacy Policy

entaragacex operates as a comprehensive departmental budgeting platform, helping organizations across Australia manage their financial planning processes more effectively. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services at entaragacex.sbs.

We're committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about individuals through our website, mobile applications, and related services.

We collect various types of information to provide you with our departmental budgeting services. Here's what we gather and why:

We also collect information automatically through cookies and similar technologies. This includes your browsing behavior, preferences, and interaction patterns with our platform. You can manage cookie preferences through your browser settings, though some platform features may be limited if you disable certain cookies.

Your information helps us deliver personalized budgeting solutions and maintain platform security. We don't sell your data or use it for purposes beyond what we've outlined here.

• Service delivery: Processing your budgeting data to generate insights, reports, and recommendations tailored to your departmental needs
• Account management: Maintaining your user profile, processing subscription payments, and providing customer support
• Communication: Sending platform updates, feature announcements, and educational content about budgeting best practices
• Security and fraud prevention: Monitoring for unusual activity, protecting against unauthorized access, and maintaining data integrity
• Platform improvement: Analyzing usage patterns to enhance features and develop new tools that better serve your budgeting needs
• Legal compliance: Meeting our obligations under Australian financial services regulations and privacy laws

We're selective about who we share information with. Your budgeting data stays within our secure environment, and we only share personal information when necessary for service delivery or legal compliance.

Service providers: We work with carefully vetted third-party providers for cloud hosting, payment processing, and analytics services. These providers are bound by strict confidentiality agreements and can only use your information to deliver services on our behalf.

Legal requirements: We may disclose information if required by Australian law, court order, or regulatory investigation. We'll notify you of such disclosures unless legally prohibited from doing so.

Business transitions: If entaragacex undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide advance notice and ensure the new entity maintains the same privacy protections.

What we never do: We don't sell your personal information to data brokers, advertising companies, or other third parties. We don't share your specific budgeting data with other users unless you explicitly authorize such sharing within your organization's account settings.

Protecting your financial information is paramount. We've implemented multiple layers of security to safeguard your data throughout its lifecycle with us.

Technical safeguards: All data transmission uses AES-256 encryption, and our servers maintain SOC 2 Type II compliance. We conduct regular penetration testing and security audits to identify and address potential vulnerabilities.

Access controls: Only authorized entaragacex personnel can access your information, and access is logged and monitored. Our employees undergo background checks and regular privacy training.

Data backup and recovery: We maintain secure, encrypted backups of your information across geographically distributed data centers in Australia. Our disaster recovery procedures ensure rapid restoration of services while maintaining data integrity.

Incident response: In the unlikely event of a data breach, we have procedures in place to contain the incident, assess the impact, and notify affected users within 72 hours as required by Australian privacy laws.

Under Australian privacy law, you have specific rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our privacy team.

• Access right: Request a copy of all personal information we hold about you, delivered in a structured, commonly used format
• Correction right: Update or correct any inaccurate or outdated information in your profile or budgeting data
• Deletion right: Request deletion of your account and associated data, subject to legal retention requirements
• Portability right: Export your budgeting data in a machine-readable format for use with other services
• Objection right: Object to specific uses of your information, particularly for marketing purposes
• Complaint right: Lodge a complaint with us or the Office of the Australian Information Commissioner if you believe we've mishandled your information

To exercise these rights, log into your entaragacex account and visit the Privacy Settings section, or email our privacy team at privacy@entaragacex.sbs. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Active account data: While your account remains active, we retain your profile information and budgeting data to ensure consistent service delivery and historical reporting capabilities.

Inactive accounts: If you don't log in for 24 months, we'll email you about potential account closure. After 36 months of inactivity, we'll delete your account and associated data unless you reactivate it.

Legal retention requirements: Some financial records must be retained for seven years under Australian taxation law. We'll clearly identify any information subject to extended retention periods.

Deletion process: When you request account deletion or when retention periods expire, we permanently delete your information from our active systems and backups within 90 days. We'll provide confirmation once deletion is complete.

While we primarily store data within Australia, some of our service providers operate internationally. We ensure any overseas data transfers meet Australian privacy standards.

Primary data storage: Your budgeting data and account information are stored on servers located in Sydney and Melbourne, maintaining data sovereignty within Australia.

Third-party services: Some support tools and analytics services may process data outside Australia. We only work with providers in countries with adequate privacy protections as recognized by Australian privacy law.

Transfer safeguards: All international transfers are protected by standard contractual clauses, ensuring your information receives the same level of protection regardless of location.

entaragacex's departmental budgeting platform is designed for business use by adults. We don't knowingly collect personal information from individuals under 18 years of age.

If we become aware that we've collected information from someone under 18, we'll delete that information immediately. Parents or guardians who believe we may have collected information from a minor should contact us at privacy@entaragacex.sbs.

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Significant changes will be communicated clearly to ensure you're always informed about how we handle your information.

Notification process: We'll email registered users about material changes at least 30 days before they take effect. We'll also post updates on our website with clear explanations of what's changed and why.

Version history: Previous versions of our privacy policy are available upon request, allowing you to track changes over time and understand how our privacy practices have evolved.

Your response to changes: Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with any updates, you can close your account or contact us to discuss your concerns.